Your 10 Week Path to Store Success
Ace’s new owner learning plan positions new owners for long term success with a blended, collaborative approach
10 weeks of comprehensive, hands on, world-class training
In-store Consultations one on one coaching by our Professional Retail Services team
On Demand Courses Training delivered via e-learning courses
Ace Operating Systems Tools and technology needed to successfully operate an Ace store
Learn to Apply the proven Ace Way of Retailing to reach the peak of your potential
Ongoing Coaching Sessions through 6 months after you open
Training Program Highlights
New Owner Learning
Plan Modules
Learn Ace store operating systems
5 Day In-store Center of
Excellence Training
Learn from one of Ace's
best-in-class Pinnacle Retailers
One-to-One Prescriptive Coaching from our Professional Retail Services (PRS) Team
What you need to know for
soft opening and up to
6 months after
Tools to Recruit
Top Talent
Develop highly engaged
and knowledgeable associates
Ongoing Project Check-ins with New Owner Support Team
Track progress of activities leading up to soft open and post opening
New Associate Training by Professional Retail Services (PRS) Training Consultants
Prior to soft opening
Live Classroom
Training
Leadership Development
and Operations Management Training Sessions
Guidance Through your PRS Training Consultant
Ace's Professional Retail Services (PRS) Training Consultants specialize in opening new stores and lead the New Owner Training. A dedicated Training Consultant provides coaching from the time Ace Membership is approved up to 6 months after opening.
New Owner
Support Team
A District Manager (DM), Project Manager (PM) and Professional Retail Services (PRS) Training Consultant check-in on a biweekly basis or more often to keep tasks and training on course.
Ace Subject
Matter Experts
Demonstrate through virtual workshops, Learning and consultations how Ace's collective strength extends far beyond a wholesale operation. Owners learn how to leverage this extensive support network to their competitive advantage.
Best-in-class Pinnacle Retailers
Demonstrate and mentor new owners in a 5 day in-store Center of Excellence training.
Learn from One Another
New Owners will learn from one another at a New Owner Leadership Summit to build out their vision and mission.
Navigate through Ace Learning Place, Ace's Online Learning Portal
A comprehensive learning plan with access to on-demand courses and instructor-led training will clearly identify the systems and best practices that have been proven in best-in-class Ace Hardware stores and how and when to leverage them.
